• Allows products and services to be billed on a consumers home (fixed line) telephone bill
• Extensive billing and collection agreements cover all major LECs within Canada and the United States and over 1,400 smaller independents
• These agreements allow access to over 280 million fixed line subscribers in North America*
• Triton also provides dependable, on-time billing and reliable, predictable collections performance.
• E-content subscription services
• Long Distance (pre-subscribed and casual)
• 900 Information Services
• 1010 dial around
• Inbound 800
• Operator Assisted Calling
• Fax and Data Transmission
• Calling Card Calling
• Voicemail Services
• Paging Services
• Radio Services (Air-Ground, Ship-Shore)
• Inmate telephone services
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• Not bound by the tariff agreements in place with LEC’s that regulate price points
• Triton offers NON Tariffed 900 service that far surpasses the LEC offering in reliability, reporting, profitability and most important customer service and reconciliation of call detail records.
• 900 numbers are tested and in service within 7 business days..
• Triton provides full reconciliation of all call detail records, matching the telco-switch records against the IVR platform records to ensure consistency in reporting and billing functions.
• Triton has proven to reduce bad debt levels on existing LEC provisioned 900 applications by 10-15%, based on our willingness to proactively handle customer service and deal with the end user in a professional and courteous manner.
APPLICATIONS:
• Software and hardware companies
• Banks
• Investment Information and seminars
• HR departments
• Government agencies
• Information providers
• Technical Support
• Cheque and funds verification
• Charity Donations
• Employment verification
• Status verifications
• Sports, weather and other information on demand
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• 1010 Calling is available throughout Canada with Triton’s 1010 LD and Premium Dial Service.
• 1010 numbers are available on Triton’s own network. Triton does not resell a LEC solution. Associated CIC code’s are programmed into every class five office in Canada making 1010 dialing available to any resident of Canada with a landline phone.
• Triton can provide the full turn key solution from 1010 origination to terminations anywhere in the world. This solution includes:
• 1010 Origination from anywhere in Canada
• Terminations to any country in the world
• Rating, formatting and taxing of Call Detail
Records
• Billing and Collection of Call Detail Records on the
Home Phone Bill
• Customer Service – Bilingual
• Bad Debt Management and Direct Billing of
Rejected Records
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This combines LEC Billing and Clearing with Triton’s direct billing capabilities. While Offnet LECs (i.e., those who do not offer billing & collection services) have existed for as long as LEC billing has been around, their impact has increased over recent years with the advent of Competitive LECs (CLECs). CLECs typically do not provide billing and collection services - meaning their end-users cannot be LEC billed for casual usage (0+/-, 10-10 access, 900 etc.) and presubscribed usage. As CLECs have expanded their market penetration, the volume of unbillables has grown in step.
Triton’s Offnet direct billing (Revenue Recovery) solves this problem. Revenue Recovery links Triton’s Direct Billing system to LEC billing by invoicing end-users for these Offnet call records. Triton obtains name and address account information for offnet end-users, taxes the messages, and prepares and mails the invoice.
As payments are received, the remittance is appropriately recorded. Triton manages the entire process on your behalf and provides comprehensive information to enable you to monitor and report upon performance
Revenue Recovery:
→ an optional service, is available to automatically recover lost revenue from other billing methods such as CLEC unbillables and expired credit cards.
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